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Communicating Successfully through Disagreement and Conflict
Conflict, acute disagreements and a lack of cooperation steal from our
efficiency and reduce our productivity. They create a negative and a less
motivated culture too. In this hands-on, interactive and dynamic training
seminar you’ll get the skills to deal with difficult people, conflict and
disagreement including these:
- Learn the 9 things to do and the 4 things not to do when trying to establish rapport with someone.
- Let go of passivity and aggression and become an assertive communicator.
- Learn the 13 keys to giving and the 5 keys to accepting constructive criticism.
- Discover 9 strategies for overcoming conflict with your boss.
- Learn 3 strategies for getting the “rambler” back on track.
- Master cooperation in 7 ways.
- Learn how to deliver bad news in the most sensitive way.
- Learn 9 keys for dealing with acute disagreements between people.
- Discover 4 strategies for communicating in stressful situations.
- Learn to become diplomatic in the true meaning of the word.
- Discover how to communicate with diverse people.
- Learn the 5 strategies to saying “no” without feeling guilty.
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